Refund policy

All items are made to order just for you, for this reason we are unable to accept returns and exchanges for change of mind, wrong colour/size.

However if your item arrives damaged or defective, please contact us within 14 days of delivery with your order number, and photos of the issue and we will send a replacement or refund.

If you have any questions, please do note hesitate to reach out at jacqueline@houseoflockhart.com